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Continue ReadingQ1. Is stating “the call is recorded” necessary? Whether or not you have to disclose orally that the call is being recorded depends to some degree on the state(s) in which you’re operating. Often times the call recording beep which may be implemented by your phone service provider will suffice as a disclosure. However, we always feel that from an …
Continue ReadingThe following questions were sent to us as an aftermath of the webinar, “Closing Sales in a Challenging Environment”. The primary speakers on this webinar were Dave Yoho and Brian Gottlieb. Each is recognized as being a legend in the industry, who produces innovative solutions, and leads teams toward success. Q: How do we create urgency during this time – especially for …
Continue ReadingThe following questions were sent to us as an aftermath of the webinar, “Closing Sales in a Challenging Environment”. The primary speakers on this webinar were Dave Yoho and Brian Gottlieb. Each is recognized as being a legend in the industry, who produces innovative solutions, and leads teams toward success. Q: How do we create urgency during this time – …
Continue ReadingThe following case study comes from one of our home improvement clients and shows the value of having someone in your company that can perform a quality revisit. The Original Lead: 6 months old (for siding and trim). Salesperson returned the lead as a D.N.S. (Did Not Sell). The Process: Unsold leads along with “non-presented” leads (not home, not presented …
Continue ReadingOn May 19th & 20th, an industry Virtual Summit was held. 25 speakers participated on the program, giving ideas, solutions, and resources for dealing with the current economic and societal challenges. As an outgrowth of the program, we received numerous questions for both Dave Yoho and D.S. Berenson. We selected the questions that best fit the current environment and posted …
Continue ReadingThe webinar we recently held on the labor shortage and rising marketing costs was well attended and generated a ton of responses. If you missed part 1 of the Q&A session from our blog make sure you read it first. Now onto the questions: Q: In the case where we are paying a subsidy or bonus to our current crews …
Continue ReadingWe received an abundance of questions from our latest webinar on the labor shortage and increased marketing costs. We greatly appreciate your interest and participation as an aftermath of the program. As a result, we are going to split the answers over two blog postings. Q: Your methods suggested on the webinar were great; however, it seems complicated for a …
Continue ReadingThe home improvement/remodeling business is front end loaded with perceptions of why consumers buy or don’t buy. Issues such as the economy, uncertainty, homeowners reluctant to commit, and price conscious consumers head the list. Closely tied to these faulty perceptions are the attitudes and biases about marketing and sales practices of many who own/run small to moderate sized home improvement …
Continue ReadingWith the new tax laws enacted as part of the Tax Cuts and Jobs Act, effective for 2018-2025, employees will no longer be able to deduct, as miscellaneous itemized deductions, un-reimbursed employee business expenses. In addition, if any employee receives an expense reimbursement, not paid under an Accountable Reimbursement Plan (ARP), or receives an expense allowance, these amounts are considered …
Continue ReadingI want to thank the entire team at Dave Yoho Associates for meeting with our Canvassing Managers last week. The knowledge we learned in only one day was invaluable.
I’ve been a client of Dave Yoho Associates since opening my business six years ago. In that time, their training program and sales methods have helped us build a successful organization. Their system is the best I’ve seen so far in any industry!
I would like to thank Dave Yoho Associates for their consulting services. For me, the meaning of ‘value’ is getting more than what you paid for, and their services truly exemplify this.
Dave Yoho Associates provided guidance, advice, best practices, and support to our entire staff. Our company has improved across every level after working with them.
Dave Yoho Associates produced amazing results for us! Every percentage point of improvement in our lead issue rate translated to an additional $500,000 in business.
Dave Yoho Associates are the leaders in business consulting and sales training for the industry. We utilized their services to grow from a small business to averaging over $10 million annually.
We’ve used the consulting services of Dave Yoho Associates for several years now. Much of our success can be attributed to following their systematic teachings and practices.
One of the primary takeaways from your most recent visit to our company was that the words, promises, and tone of our call center reps need to speak directly to the prospect’s needs, followed by a professional, systematic sales presentation which builds immediate rapport and trust.
Your consultant introduced many thought-provoking, exciting concepts that were implemented and drove our net profit. We look forward to a long and prosperous relationship with Dave Yoho Associates!
Dave Yoho Associates’ consultants are the sharpest in the industry, and are incredible communicators, very engaging, and always inspiring. Their industry insight is unmatched, as is their creativity.
