Common Home Improvement Error: Lack of a Business Plan & Operational Model

In continuation from my last blog posting we will examine the most common errors made by home improvement companies. Incredibly, the most common error that we find when we do a client observation is the lack of a business plan and operational model.

Now, this is not to say that the company did not draw up some sort of a document stating their “corporate purpose and direction”, but frequently it has very little if any structure and as a result the employees rarely adhere to it.

The below slides are examples of what a typical home improvement business plan might entail. Keep in mind that depending upon the nature of your business, things may differ greatly for you.

Take a look at your overall business operations. Things may not be running as smoothly as you thought. Frequently this is due to elements that are missing on either the front end or the back end of the business.

In the next blog posting I will cover how incorrect pricing formulas dramatically affect your bottom line.